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Hotel Capri by Fraser, Bukit Bintang

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Capri by Fraser, Bukit Bintang
Address:160, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone Number:03-2381 6888
Rating: 4.4
Rated count: 919
Business status:OPERATIONAL
Website:http://www.frasershospitality.com/en/malaysia/kualalumpur/capri-by-fraser-bukit-bintang/?utm_source=google_map&utm_medium=organic

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5 COMMENTS

  1. We spent two nights at Capri Bukit Bintang, and I was truly impressed by the staff’s efficiency from the moment I dropped off my wife and baby at the entrance. They were incredibly helpful, assisting with our luggage and belongings. Their attentiveness was especially evident during an emergency with our baby, as they responded swiftly and continued to check on us whenever we returned from shopping or even after breakfast service. Even during checkout, everyone was looking out for us. We’re deeply grateful for their kindness and hospitality—hope to see you all again!

  2. The room was spacious and beautifully decorated. Had to switch rooms mid-stay because of a plumbing issue but the staff were very efficient. The check-in process has room for improvement though because it took us more than 30 minutes, better communication from the reception staff would be helpful.

  3. Location was great! Walking distance to both Pavilion and TRX Exchange . Breakfast has vegetarian options that change daily as well as live stations. Bed and pillows are comfortable and room is designed well. Only issue is that the shower head is old though water pressure is fine.Most outstanding is the great service starting from reception – special mention of Shah and Ana who are so friendly and sincere, all the way to the guard at the entrance. Excellent service, always helpful, smiling and yet professional. I will definitely stay again. Recommended!

  4. Subject: Exceptional Stay at Capri KL – Truly Five-Star Service!

    Dear Capri KL Management,

    I am currently enjoying a truly wonderful stay at your property, and I wanted to take a moment to express my appreciation for the exceptional service and hospitality I’ve received.

    Your centrally located hotel offers modern, well-designed rooms that are both clean and comfortable. The air conditioning works perfectly, and the bathroom facilities, including the standing shower and bidet, are excellent. The contemporary interior furnishings add a touch of elegance that I absolutely love.

    A special mention goes to your front office staff, Chia and Zane, who have provided five-star service throughout my stay. They are truly assets to your management team. Not only did they make it easy for me to settle my payment via a link after I lost my credit card, but they also ensured that both my rooms were located near each other, which was incredibly helpful as I’m traveling with elderly family members and young children.

    This attention to detail and genuine care has made my experience nothing short of amazing—and I haven’t even checked out yet! I can confidently say this is a four-star hotel with five-star service.

    Thank you for creating such a memorable experience. I will certainly be recommending Capri KL to friends and family.

    Warm regards,
    Qian

  5. My wife and I stayed at the Capri by Fraser twice. Both visits were great. The rooms were clean and nice, the staff friendly and everything went smoothly from check-in to check-out. The location of the hotel is great for exploring the city. The gym in the hotel is brilliant, as is the pool and the gaming area. We can absolutely recommend the hotel.

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