Grand Millennium Hotel Kuala Lumpur
Address:160, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone Number:03-2117 4888
Rating: 4.3
Rated count: 4902
Business status:OPERATIONAL
Website:https://www.millenniumhotels.com/en/kuala-lumpur/grand-millennium-hotel-kuala-lumpur/?cid=gplaces-grand-millennium-hotel-kuala-lumpur
Grand Millennium Hotel Kuala Lumpur: A Luxurious Oasis in the Heart of the City
Located in the vibrant city of Kuala Lumpur, Grand Millennium Hotel Kuala Lumpur is a 5-star hotel that offers an unparalleled level of luxury and comfort to its guests. Situated in the heart of the city, the hotel provides easy access to major attractions, shopping centers, and business districts, making it an ideal choice for both business and leisure travelers.Section 1: Luxurious Accommodations
Grand Millennium Hotel Kuala Lumpur boasts 468 luxurious rooms and suites, each equipped with modern amenities and facilities to ensure a comfortable and relaxing stay. The rooms are designed to provide a sense of serenity and tranquility, with comfortable beds, plush carpets, and elegant furnishings. Guests can choose from a range of room types, including Superior Rooms, Deluxe Rooms, and Suites, each offering stunning views of the city or the hotel’s gardens.The hotel’s luxurious accommodations are complemented by a range of amenities, including a 24-hour fitness center, an outdoor swimming pool, and a spa that offers a range of treatments, including massages, facials, and body wraps. Guests can also enjoy a range of dining options, including a rooftop restaurant that serves international cuisine and a lobby lounge that offers a range of beverages and snacks.Section 2: Dining and Entertainment
Grand Millennium Hotel Kuala Lumpur offers a range of dining options to suit every taste and preference. The hotel’s signature restaurant, Spectrum, serves international cuisine for breakfast, lunch, and dinner, while the rooftop restaurant, Atmosphere, offers stunning views of the city and a range of international dishes. The hotel also has a lobby lounge that serves a range of beverages and snacks throughout the day.In addition to its dining options, Grand Millennium Hotel Kuala Lumpur also offers a range of entertainment options, including a business center, a fitness center, and a spa. The hotel’s entertainment options are designed to provide guests with a range of activities and experiences that cater to their interests and preferences.Section 3: Business and Events
Grand Millennium Hotel Kuala Lumpur is an ideal choice for business travelers, with a range of meeting and event spaces that can accommodate up to 1,200 guests. The hotel’s business center is equipped with state-of-the-art technology and offers a range of services, including printing, photocopying, and scanning. The hotel’s meeting and event spaces are designed to provide a range of configurations and layouts, including boardrooms, meeting rooms, and ballrooms.The hotel’s business services are complemented by a range of amenities, including a 24-hour business center, a fitness center, and a spa. The hotel’s business center is equipped with state-of-the-art technology and offers a range of services, including printing, photocopying, and scanning. The hotel’s meeting and event spaces are designed to provide a range of configurations and layouts, including boardrooms, meeting rooms, and ballrooms.Section 4: Location and Accessibility
Grand Millennium Hotel Kuala Lumpur is located in the heart of Kuala Lumpur, within walking distance of major attractions, shopping centers, and business districts. The hotel is easily accessible by car, taxi, or public transportation, and is located near several major highways and roads.The hotel is also within walking distance of several major attractions, including the Petronas Twin Towers, the Kuala Lumpur Tower, and the Lake Gardens. The hotel is also close to several major shopping centers, including the Pavilion Mall, the Suria KLCC Mall, and the Berjaya Times Square Mall.Section 5: Services and Amenities
Grand Millennium Hotel Kuala Lumpur offers a range of services and amenities to ensure a comfortable and relaxing stay. The hotel’s services include a 24-hour fitness center, an outdoor swimming pool, and a spa that offers a range of treatments, including massages, facials, and body wraps. The hotel also offers a range of amenities, including a business center, a laundry service, and a tour desk.The hotel’s services are designed to provide guests with a range of activities and experiences that cater to their interests and preferences. The hotel’s fitness center is equipped with state-of-the-art equipment and offers a range of classes and programs, including yoga, Pilates, and spinning. The hotel’s spa offers a range of treatments, including massages, facials, and body wraps, and is equipped with a range of facilities, including a sauna, a steam room, and a hot tub.FAQs
Q: What is the check-in and check-out time at Grand Millennium Hotel Kuala Lumpur?
A: The check-in time at Grand Millennium Hotel Kuala Lumpur is 2:00 PM, and the check-out time is 12:00 PM.Q: Does Grand Millennium Hotel Kuala Lumpur offer free Wi-Fi?
A: Yes, Grand Millennium Hotel Kuala Lumpur offers free Wi-Fi throughout the hotel.Q: Is Grand Millennium Hotel Kuala Lumpur pet-friendly?
A: Yes, Grand Millennium Hotel Kuala Lumpur is pet-friendly and welcomes pets up to a certain weight and size.Q: Does Grand Millennium Hotel Kuala Lumpur offer airport transfers?
A: Yes, Grand Millennium Hotel Kuala Lumpur offers airport transfers and can be arranged through the hotel’s concierge service.Q: Is Grand Millennium Hotel Kuala Lumpur accessible for guests with disabilities?
A: Yes, Grand Millennium Hotel Kuala Lumpur is accessible for guests with disabilities and offers a range of amenities and services to ensure a comfortable and relaxing stay.In conclusion, Grand Millennium Hotel Kuala Lumpur is a luxurious oasis in the heart of Kuala Lumpur that offers an unparalleled level of comfort and relaxation to its guests. With its luxurious accommodations, range of dining options, and state-of-the-art business facilities, the hotel is an ideal choice for both business and leisure travelers. Whether you’re looking for a relaxing getaway or a productive business trip, Grand Millennium Hotel Kuala Lumpur is the perfect choice.Check on Google Maps
I recently stayed at the Grand Millennium Hotel and had a wonderful experience from start to finish. Despite arriving during a very busy check-in period, the front desk staff, especially Devi, went above and beyond to ensure our check-in process was smooth and stress-free.
Devi greeted us with a warm smile and patiently assisted us, even though the lobby was bustling with other guests. Her professionalism, kindness, and genuine desire to make us comfortable stood out. She took the time to explain everything clearly, answer our questions, and even offered helpful recommendations during our stay.
The hotel itself was excellent the rooms were spacious, clean, and well-equipped with all the necessary amenities. The facilities, including the dining options and recreational areas, were top-notch, adding to the overall great experience.
What truly made our stay memorable, however, was the exceptional service from the staff, especially Devi. Her dedication and hospitality set a high standard for customer service.
While the hotel offers a prime location and a welcoming ambiance, my recent stay was impacted by delays during check-in and check-out processes. I experienced a wait of nearly one hour during check-in, which, unfortunately, set a less favorable tone for the start of my stay. Similarly, the check-out process was noticeably slow, which caused some inconvenience during my departure.
I believe that an improvement in front-desk efficiency and better coordination could significantly enhance the guest experience. Given the hotel’s reputation, I hope the management takes proactive steps to streamline these processes.
Despite these setbacks, the hotel does have its merits, such as its strategic location and overall facilities, which made other aspects of the stay enjoyable. However, addressing these operational delays would greatly elevate the overall guest satisfaction…
Really dissatisfaction with my recent stay at this hotel. As a guest expecting a high standard of service in a 5-star hotel, I encountered several issues that severely impacted my experience:
1. Location: The hotel is situated in a highly congested area, leading to significant traffic delays and inconvenience on Saturday.
2. Check-in Delay: My check-in process took over an hour, which is unacceptable for a 5-star hotel. Despite my online check-in the day before, I was not provided a room until after 5 pm. I also noticed several families with children still waiting long after this time.
3. Insufficient Reception Staff: Only two counters were open during peak check-in times, leading to unnecessary delays. The reception staff frequently went inside to check room availability when they could have done so online, further prolonging the wait.
4. Online Check-in Issue: Although I had already completed my check-in online a day earlier, the reception staff could not locate my check-in details, which added to the frustration.
5. Room Key Issue: While the room itself was satisfactory, my key card became inactive after dinner, requiring me to return to reception to have it reactivated.
6. Breakfast Confusion: Despite my room package including breakfast, I was informed by the staff that my name was not on their list, forcing me to make a scene at reception to have it added.
7. Checkout Delays: Upon checkout, I was again required to wait for an additional 30 minutes, further detracting from my experience.
8. Overall Service: The overall lack of efficiency and poor planning in staffing created a frustrating and disappointing experience during my stay. I don’t see any Managers or Management level to assist during the abnormal situation and just leave it to the staff to handle alone.
Based on these issues, I will not be returning to your hotel and cannot recommend it to others. This has been my sincerest feedback. I hope this feedback will be used to improve your services for future guests.
Room is spacious, breakfast spread is good, location excellent but check in process is disappointing. Tried check in around 2.30 and counter say can register and pay deposit first but only can receive key at 3pm. Done the registration process and return at 3pm and thought a special lane for picking up key but have to line up with the rest. Waited another 45 minutes to receive room key as some in front was just doing the registration which take 15 minutes per person average. Only 2 counter was open for check in during 3pm on a Saturday catering to around 15+- pax lining up to check in.
Had a nice stay here, hotel room nice and clean. The only bad thing is the bath tub, i would really love to have a nice and warm bath but when i look in the bath tub, the bath tub was not so clean. I saw some dirt, tried to clean it but i just cant imagine myself to be bathing inside.. it was not the worst but it was not clean. But its alright, not so biggie, i liked the stay. Oh and one more, i liked the coffee machine.