INFINITUM SUITES SERVICE KLCC
Address:No 27, Jalan Dewan Sultan Sulaiman 1, Off Jalan Tuanku Abdul Rahman, 50300, Kuala Lumpur, WP Kuala Lumpur, Chow Kit, 50300 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone Number:
Rating: 4.1
Rated count: 32
Business status:OPERATIONAL
Website:
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I have been staying at the Colony by infinitum since 2022. And I have always had good things to say about it, until today.
Today, while in the pool with my husband the guard on duty spoke to my husband about my “inappropriate” dress. The same swim dress I have been wearing for years at this establishment.
There are clear signs saying what is and is not appropriate to wear and my swim dress fit the bill with no issue.
I am not comfortable wearing one piece swim suits or bikinis as they are revealing. Therefore I bought a dress, specifically made for swimming. Made from the same material as a swim suit. It is 100% swimming pool safe. I thought Malaysia of all places would be inclusive of me wearing something more conservative…but no. The guard singled me out and refused to listen to me when I said it WAS a swim dress.
Tonight will be the last night I ever stay here. I am incredibly upset by his behaviour.
Never book here from “awesomestay”, worst experience, they gave me a different room and the responsible for the keys was never there for check out although he confirmed in the morning that he will be there, then stopped answering. he also took a 200RM deposit in cash and he was supposed to pay it back in cash during my check out!!!!
The Colony Infinitum By Happy Stay. Why is the review here instead of bookingDOTcom? Once a booking is canceled, a guest cannot post a review there. Reserved a week stay via bookingDOTcom Host Happy Stay was not pleased by the initial rate that was reserved and paid for. Host canceled my booking, wasted my time and money! As soon as a reservation was made, bookingDOTcom charges my credit card at a certain exchange rate. However, upon a cancelation, a full refund back to my credit card, but at a poor exchange rate. In the end, the credit card company made money, and I lose money. Irresponsible hosts are very BAD to ones finances! The host relisted their unit at another price at bookingDOTcom immediately afterwards. Bad hosts like Happy Stay costs you money!
Terrible management and security.. They changed since a year and it’s been terrible, to all expats and tourists stay far away.. Yesterday security made a tourist cry..!
Strategic location with many food arounds bustling area and superb swimming pool view