JEN Penang Georgetown by Shangri-La
Address:Magazine Rd, George Town, 10300 George Town, Pulau Pinang, Malaysia
Phone Number:04-262 2622
Rating: 4.3
Rated count: 6573
Business status:OPERATIONAL
Website:https://www.shangri-la.com/en/hotels/jen/penang/georgetown/
JEN Penang Georgetown by Shangri-La: A Luxurious Haven in the Heart of Penang
Located in the vibrant city of Georgetown, Penang, JEN Penang Georgetown by Shangri-La is a luxurious hotel that offers an unparalleled blend of comfort, style, and service. As a member of the Shangri-La Hotels and Resorts group, this hotel is renowned for its exceptional hospitality and attention to detail. In this article, we will delve into the world of JEN Penang Georgetown by Shangri-La, exploring its unique features, amenities, and services that make it a standout destination in Penang.Section 1: Unparalleled Location
JEN Penang Georgetown by Shangri-La is strategically situated in the heart of Georgetown, allowing guests to easily explore the city’s rich cultural heritage and vibrant nightlife. The hotel is within walking distance to iconic landmarks such as the Cheong Fatt Tze Mansion, the Penang State Museum, and the famous Penang Road. Guests can also take a short taxi ride to the nearby Penang Ferry Terminal, which offers stunning views of the city skyline.The hotel’s location is also convenient for business travelers, with many corporate offices and meeting spaces nearby. The hotel itself features a range of meeting and event spaces, including a grand ballroom and several smaller meeting rooms, making it an ideal choice for conferences and events.Section 2: Luxurious Accommodations
JEN Penang Georgetown by Shangri-La offers 208 stylishly designed rooms and suites, each equipped with modern amenities and luxurious touches. Guests can choose from a range of room types, including Deluxe Rooms, Premier Rooms, and Suites, each featuring a comfortable king-size bed, flat-screen TV, and complimentary Wi-Fi.The hotel’s rooms are designed to provide a sense of serenity and relaxation, with calming colors and soothing textures. Guests can also enjoy stunning views of the city or the hotel’s lush courtyard from their room’s balcony or window. For added convenience, the hotel offers a range of amenities, including a 24-hour fitness center, an outdoor pool, and a spa.Section 3: Dining and Entertainment
JEN Penang Georgetown by Shangri-La offers a range of dining options to suit every taste and preference. The hotel’s signature restaurant, Jen Café, serves a range of international and local dishes, including traditional Malaysian cuisine. Guests can also enjoy a range of refreshing cocktails and snacks at the hotel’s rooftop bar, which offers stunning views of the city.For a more intimate dining experience, the hotel’s private dining room is available for special occasions and events. The hotel also offers a range of in-room dining options, allowing guests to enjoy their meals in the comfort of their own room.Section 4: Services and Amenities
JEN Penang Georgetown by Shangri-La offers a range of services and amenities to ensure a comfortable and enjoyable stay. The hotel’s concierge team is available to assist with any requests or questions, from booking tours and reservations to arranging transportation and laundry services.The hotel also offers a range of recreational activities, including a fitness center, an outdoor pool, and a spa. Guests can also take advantage of the hotel’s business center, which offers a range of services, including printing, photocopying, and faxing.Section 5: Sustainability and Community
JEN Penang Georgetown by Shangri-La is committed to sustainability and community development. The hotel has implemented a range of initiatives to reduce its environmental impact, including energy-efficient lighting and air conditioning systems, as well as a recycling program.The hotel is also involved in various community development projects, including a partnership with a local charity to provide support to underprivileged children. The hotel’s staff is also actively involved in community events and activities, demonstrating the hotel’s commitment to giving back to the local community.FAQs
Q: What is the check-in and check-out time at JEN Penang Georgetown by Shangri-La?
A: The check-in time is at 2:00 pm, and the check-out time is at 12:00 pm.Q: Does the hotel offer parking facilities?
A: Yes, the hotel offers valet parking and self-parking facilities.Q: Can I request a specific room type or location?
A: Yes, please contact the hotel directly to request a specific room type or location.Q: Does the hotel offer any special packages or promotions?
A: Yes, the hotel offers a range of special packages and promotions, including romantic getaways, family packages, and business packages. Please contact the hotel directly for more information.Q: Can I cancel or modify my reservation?
A: Yes, please contact the hotel directly to cancel or modify your reservation.Q: Does the hotel offer any services for guests with disabilities?
A: Yes, the hotel offers a range of services for guests with disabilities, including wheelchair-accessible rooms and facilities.Conclusion: JEN Penang Georgetown by Shangri-La is a luxurious hotel that offers an unparalleled blend of comfort, style, and service. With its unique location, luxurious accommodations, and range of dining and entertainment options, this hotel is an ideal choice for both business and leisure travelers. Whether you’re looking for a romantic getaway, a family vacation, or a business trip, JEN Penang Georgetown by Shangri-La is the perfect destination.Check on Google Maps
Stayed for 2 nights. Location is excellent and plenty of delicious food nearby.
There are several areas that need improvement. The room had a stale smell every time I entered.
Cleanliness could also be better, as the room didn’t feel as fresh as expected.
Lack of soundproofing, I can hear conversations in the corridor and even footsteps from the floor above.
Additionally the body lotion was already empty on the first night. Disappointingly, it wasn’t refilled on the second day either, which show lack of attention to the detail.
Overall, the location is a big plus, but better housekeeping and room cleanliness standards would make the stay more comfortable.
Very nice hotel, perfectly located for exploring Georgetown.
Pool table in the lobby is a nice touch.
Rooms
Well appointed with all the amenities you would expect in a high end hotel (including a bath).
We had a room on the lounge floor that offered great views of the city.
Lounge
Very nice breakfast and canape offerings. Self pour drinks and delicious Malaysian dishes. You could very easily have a light dinner here.
Breakfast
Solid offering with varied Malaysian+ western food options. The egg station is very efficient.
Pool
Nice size for exercising and well laid out. Cold water dispenser available.
Decent sized gym on the same floor with a nice addition of a sauna and steam room in changing rooms.
Service
As in keeping with what I have seen from Malaysia in general, service is very polite and attentive.
Would definitely return to this hotel.
Enjoyed a great stay here. The bed is comfortable. Even my room is the first room near to the lift but hardly hear the lift sound, it shows the sound proof of very good. Swimming pool is with 2m depth but still consider as a small pool. Location is good.
Location is perfect, staff friendly and accommodating, amenities nothing special but… available and you will be out to explore mostly anyway. Beds are comfy, AC works. Only thing is that room doors don’t shut well and you can hear sounds from the hallway and neighbours. A round of renovation would be in order, too…
Service staff is very welcoming. I like all staff here, all very polite and smiley. Location is excellent too. However the pillows are too soft. I didnt have a good night sleep for my 8 nights here. Kindly consider change the pillows. Also the hairdryer needs to be change, wind blow is too slow. Nowadays there are newer types negative anions type which are fairly cheap, probably $20+ sgd and the wind blow is very strong. Some night the bedsheets are not changed but merely tidied ( how do i know because the bedsheet has holes and next day, the holes still exist). My parents stay at this hotel on a regular basis and sometimes my family will follow. The rooms also slightly dusty and can be improved. All in all, the main concern is the pillow and I hope it can be changed by the next time we stay there.