Pan Pacific Serviced Suites Kuala Lumpur
Address:Jln Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone Number:03-2706 8688
Rating: 4.5
Rated count: 300
Business status:OPERATIONAL
Website:https://www.panpacific.com/en/serviced-suites/pp-ss-kuala-lumpur.html?utm_source=google&utm_medium=business_listing&utm_campaign=googlemybusiness
Pan Pacific Serviced Suites Kuala Lumpur: A Luxurious Home Away from Home
In the heart of Kuala Lumpur, Malaysia, lies a haven of comfort and sophistication – Pan Pacific Serviced Suites Kuala Lumpur. This 5-star hotel is a perfect blend of modern amenities, exceptional service, and warm hospitality, making it an ideal choice for business travelers, couples, and families alike. As you step into this luxurious property, you’ll be treated to a world of elegance and refinement, where every moment is a delight.Stunning Accommodations
The Pan Pacific Serviced Suites Kuala Lumpur boasts 251 spacious and stylishly designed suites, each equipped with top-notch amenities to ensure a comfortable and relaxing stay. From lavish king-size beds to plush bathrobes, every detail is carefully considered to provide the ultimate in comfort. The suites range from studios to three-bedroom apartments, catering to diverse needs and preferences. With floor-to-ceiling windows, you’ll be treated to breathtaking views of the city skyline, adding to the overall sense of luxury and indulgence.In addition to the comfortable living space, each suite is equipped with a fully stocked kitchen, perfect for preparing meals or snacks. The kitchen is equipped with modern appliances, cookware, and utensils, making it easy to whip up a quick breakfast or a romantic dinner. For those who prefer to dine out, the hotel offers a range of dining options, from casual cafes to fine dining restaurants.Luxurious Amenities
The Pan Pacific Serviced Suites Kuala Lumpur offers an array of luxurious amenities to ensure a rejuvenating and relaxing stay. The hotel’s fitness center is equipped with state-of-the-art equipment, perfect for maintaining your fitness routine while on the road. After a workout, unwind with a refreshing dip in the outdoor swimming pool or a rejuvenating spa treatment at the hotel’s spa.For the business traveler, the hotel provides a range of amenities, including a business center, meeting rooms, and conference facilities. With high-speed internet access and printing services, you’ll be able to stay productive and connected during your stay.Strategic Location
The Pan Pacific Serviced Suites Kuala Lumpur is strategically located in the heart of Kuala Lumpur, making it easy to explore the city’s main attractions. The hotel is within walking distance to the famous Petronas Twin Towers, the Kuala Lumpur Tower, and the Bukit Bintang shopping district. With the Light Rail Transit (LRT) station just a short walk away, you’ll have easy access to other parts of the city.For those who prefer to explore the city on their own, the hotel offers a range of transportation options, including car rentals, taxis, and private limousines. With the hotel’s concierge service, you’ll have access to insider knowledge and tips on the best places to visit, eat, and shop in Kuala Lumpur.Dining and Entertainment
The Pan Pacific Serviced Suites Kuala Lumpur offers a range of dining options to suit every taste and preference. The hotel’s signature restaurant, Edge, serves up international cuisine with a focus on Asian flavors and ingredients. For a more casual dining experience, head to the hotel’s all-day dining restaurant, which offers a range of breakfast, lunch, and dinner options.In the evenings, enjoy a cocktail or two at the hotel’s stylish bar, where you can enjoy live music and stunning views of the city skyline. For a more relaxed atmosphere, head to the hotel’s lounge, where you can enjoy a range of snacks and beverages while watching the sunset.Weddings and Events
The Pan Pacific Serviced Suites Kuala Lumpur is an ideal venue for weddings and events, with a range of function rooms and meeting spaces to cater to diverse needs and preferences. The hotel’s wedding planners will work with you to create a bespoke event that reflects your personal style and preferences, from intimate gatherings to grand celebrations.With state-of-the-art audiovisual equipment, catering services, and exceptional service, you can be sure that your event will be a memorable and enjoyable experience for your guests.Conclusion
In conclusion, the Pan Pacific Serviced Suites Kuala Lumpur is a luxurious haven that offers the perfect blend of comfort, style, and service. With its stunning accommodations, luxurious amenities, strategic location, and exceptional dining and entertainment options, this hotel is an ideal choice for business travelers, couples, and families alike. Whether you’re looking for a relaxing getaway or a productive stay, the Pan Pacific Serviced Suites Kuala Lumpur is the perfect place to stay in Kuala Lumpur.FAQs
Q: What is the check-in and check-out time at the Pan Pacific Serviced Suites Kuala Lumpur?
A: The check-in time is 2 pm, and the check-out time is 12 pm.Q: Does the hotel offer airport transfers?
A: Yes, the hotel offers airport transfers for an additional fee. Please contact the hotel in advance to arrange for this service.Q: Are pets allowed at the hotel?
A: No, pets are not allowed at the Pan Pacific Serviced Suites Kuala Lumpur.Q: Can I request a specific room type or location?
A: Yes, please contact the hotel in advance to request a specific room type or location. Subject to availability, the hotel will do its best to accommodate your request.Q: Does the hotel offer laundry and dry cleaning services?
A: Yes, the hotel offers laundry and dry cleaning services for an additional fee. Please contact the hotel’s concierge service to arrange for this service.Check on Google Maps
We loved our stay at Pan Pacific Kuala Lumpur. The apartment we stayed in was perfect for a family. The roof top pool and gym were very good. The daily breakfast selection was great and filling – no need for lunch! The location is ideal – close to transport, restaurants and shopping. The staff at Pan Pacific were wonderful, friendly and very happy to assist with recommendations for tourist sites to visit, and super easy directions to get to them. Highly recommended!!
Stayed for 5 nights. Well equipped gym and breakfast (which does not change much daily) on the 25 floor. Comes with living room and washer-dryer which allows one to travel light. Wonderful service by frontline staff. Plenty of food nearby and shopping too. Easy parking if driving, but traffic is heavy if doing Grab. Pay a little more to get city views. Otherwise, windows face another nearby serviced apartments directly.
Great location in the middle of the central shopping district yet the rooms were quiet.
A lot better than I expected. Being a serviced apartment, I thought it would be a no frills type place. I appreciated the hotel touches such as in-room dining, attentive housekeeping to call on for extra towels etc.
Rooms were large and the facilities (washer / dryer, kitchenette) made it a comfortable stay.
I regret to say that my experience at this hotel was deeply disappointing, particularly due to the unsatisfactory service provided by one staff member. As a platinum member, I expected a higher level of customer care and attention to detail.
Upon my arrival, I encountered several issues:
1. Communication: When I inquired about my room assignment, the staff member seemed unprepared and unable to provide a clear answer. There were long pauses in our conversation, which was frustrating.
2. Lack of information: Despite calling from the airport to confirm if my room was ready, I was not given accurate information. This led to wasted time that I could have spent having lunch instead of waiting at the hotel.
3. Customer service: The staff member appeared to have difficulty understanding and addressing my requests. Their approach did not seem customer-centric, and they failed to make the check-in process smooth or efficient.
4. Responsiveness: My status as a platinum member did not seem to be acknowledged or valued, as my requests were repeatedly denied without clear explanation.
Overall, this experience fell far short of the standards I would expect from a hotel of this caliber. The staff member’s inability to effectively communicate, provide information, and address guest concerns significantly impacted the quality of my stay. I sincerely hope the hotel management will take steps to improve their customer service training and ensure all guests, especially loyal members, receive the attention and care they deserve.
My family and I had an amazing stay at your property. Right from the beginning, our experience with Ummi at front desk who greeted us warmly and then swiftly and clearly processed our check-in and luggage. I believe all hotel stays starts with a great front desk/ check-in experience and Ummi shows exactly that! On top of that, the two-bedroom suite that we booked is modern, clean, spacious and new! and the housekeeping staffs did a wonderful job throughout our 5 days there! Even the rooftop pool staff greeted us warmly and the rest of the staffs in the hotel too from the porter to the guards! I feel the need to do this google review because of all of them! Keep it up guys you are amazing! And the property management should be so proud of you all! Oh and the location is at the prime of Bukit Bintang area which is so convenient!