Shangri-La’s Rasa Sayang Resort & Spa
Address:Jalan Batu Ferringhi, Kampung Tanjung Huma, 11100 Batu Ferringhi, Pulau Pinang, Malaysia
Phone Number:04-888 8888
Rating: 4.6
Rated count: 6658
Business status:OPERATIONAL
Website:http://www.shangri-la.com/penang/rasasayangresort
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Best resort ever! The hotel ambience is lovely. I feel being welcomed everywhere. The pool is beautiful and well maintained. Food quality is superb but variety can be better. It was a pity that during my stay there is construction at the beach. Only a small stretch of beach is open while you need to bear with the excavators nearby. Alternatively you can walk further down to use the beach at Golden Sand hotel.
One of the best hotel I’ve encountered. The room service is wonderful. The breakfast is well spread and local gourmet and beverage is provided. We came here for celebration of my brother birthday and Shangri-La never disappoints us. Roham and his team in the breakfast place did an excellent job has made my brother a memorable birthday. The night market nearby is a big plus. Will definitely love to be back.
Excellent rooms, service and overall experience. Housekeeping in particular was exceptional. Highly recommend this hotel and would definitely stay again.
Minor feedback – the TV / media system is a little bit lacking but not really important when there are so many other things to do around the hotel and Penang in general.
We had an amazing stay here, the rooms are beautiful and the resort has so much to do. We were lucky enough to get our room upgraded at a minimal cost.
The staff go above and beyond and are incredibly accommodating and friendly. I highly recommend for anyone travelling to Batu Ferringhi.
It’s a lovely resort in a great location, though the service is a bit hit and miss. There were lots of folks that were trainees, so they didn’t know what they were doing. On check in we didn’t get any information about events that were going on in that day or how anything worked at the resort.
Rooms are nice and we had a great view, pools are clean and well maintained, the ocean is right there so you can hear the waves crashing. Good breakfast buffet, though the poolside bar and grill is just so so with terrible service.
Highly recommend for the location and the rooms, go elsewhere for meals.