Sunway Hotel Georgetown
Address:33, Lorong Baru, George Town, 10400 George Town, Pulau Pinang, Malaysia
Phone Number:04-229 9988
Rating: 4.2
Rated count: 3038
Business status:OPERATIONAL
Website:https://www.sunwayhotels.com/sunway-georgetown/
Sunway Hotel Georgetown: A Luxurious Oasis in the Heart of George Town
Nestled in the historic heart of George Town, Sunway Hotel Georgetown is a stylish and modern haven that offers unparalleled comfort and service to its guests. As a renowned 5-star hotel, it has been meticulously designed to provide an exceptional stay experience for both business and leisure travelers.
Unique Location and History
Situated in the vibrant city center, Sunway Hotel Georgetown is surrounded by some of George Town’s most famous landmarks, including the iconic Fort Cornwallis, the Cheong Fatt Tze Mansion, and the majestic St. George’s Church. This prime location offers easy access to the city’s main attractions, shopping centers, and eateries. What’s more, the hotel itself is built within a restored colonial building, giving guests a glimpse into the rich history and heritage of Penang.
The hotel’s unique design combines modern architecture with colonial flair, creating an inviting atmosphere that blends seamlessly with the surrounding culture. From its grand lobby to its stylishly decorated rooms, every aspect of the hotel’s design is tailored to provide guests with a warm and welcoming experience.
Facilities and Amenities
Sunway Hotel Georgetown is committed to providing an unparalleled range of facilities and amenities to make your stay truly unforgettable. Some of the standout features include:
- A comprehensive fitness center and swimming pool for the health-conscious
- A serene spa offering rejuvenating treatments and massages
- A luxurious ballroom and function rooms perfect for weddings, conferences, and other events
- A selection of dining options, including an all-day diner, a trendy cafe, and a rooftop bar
- A rooftop infinity pool offering breathtaking views of the city skyline
- Complimentary Wi-Fi throughout the hotel and its public areas
- Ample parking space for guests’ convenience
In addition to these amenities, Sunway Hotel Georgetown is also pet-friendly, with designated pet rooms available upon request. This allows you to bring your furry friend along on your trip, without worrying about compromising on comfort.
Rooms and Suites
The hotel boasts an impressive range of stylishly designed rooms and suites, each equipped with the latest modern amenities to ensure a comfortable and restful stay. From Superior Rooms to Premier Suites, there’s something for every taste and budget. Here are some of the key features to expect from each room category:
- Superior Rooms: Compact yet cozy rooms with comfortable king-sized beds, air conditioning, and en-suite bathrooms
- Deluxe Rooms: Spacious rooms with separate living areas, walk-in closets, and stunning views of the city
- Premier Suites: Luxurious suites with spacious living rooms, separate bedrooms, and upgraded amenities
- Executive Suites: Sumptuous suites with upgraded amenities, complimentary breakfast, and access to the Executive Lounge
- Family Suites: Spacious suites designed for families, with two separate bedrooms, a living room, and a kitchenette
Each room is meticulously maintained and serviced by a dedicated team, ensuring that your stay is always comfortable, clean, and welcoming.
Meetings and Events
Sunway Hotel Georgetown is a popular destination for corporate events, conferences, and weddings, with a dedicated team of experts on hand to help plan and execute your special day. With over 6,000 square meters of function space, the hotel can accommodate groups of all sizes, from intimate gatherings to large-scale events. The team offers customized event solutions, from catering to décor, to ensure that your event is truly unforgettable.
Sustainability and Environment
Sunway Hotel Georgetown is committed to reducing its environmental impact and promoting sustainable practices. Some of the hotel’s green initiatives include:
- Energy-efficient lighting and HVAC systems
- Water conservation measures, including low-flow showerheads and toilets
- Recycling programs for paper, plastic, and glass
- Use of environmentally friendly cleaning products and supplies
- Support for local suppliers and community initiatives
FAQs
Q: Is Sunway Hotel Georgetown pet-friendly? A: Yes, the hotel is pet-friendly, with designated pet rooms available upon request.
Q: Can I smoke inside the hotel? A: No, the hotel is a non-smoking establishment, and smoking is prohibited inside the premises.
Q: Does the hotel offer airport shuttle services? A: Yes, the hotel offers complimentary airport shuttle services for guests.
Q: Can I use the hotel’s gym and swimming pool? A: Yes, these facilities are available to guests and can be used at your leisure.
Q: Does the hotel have parking facilities? A: Yes, the hotel has ample parking space available for guests’ convenience.
In conclusion, Sunway Hotel Georgetown is an ideal destination for travelers seeking a luxurious and welcoming experience in the heart of George Town. With its unique blend of history and modernity, top-notch amenities, and dedicated staff, it’s no wonder this hotel is a favorite among both business and leisure travelers.
Check on Google Maps
The location is excellent, with plenty of local food options nearby to explore. The staff are friendly, polite, and attentive, which adds to the overall positive experience.
Unfortunately, check-in was delayed by two hours due to room cleaning. However, once ready, the check-in and check-out processes were smooth and efficient.
The swimming pool is slightly small but well-maintained, and the staff provide great service, including towels. While the price is on the higher side, it reflects the prime location and quality service.
This is my first time writing a review, but it is a bad experience. I stayed in your hotel for three nights (1/25-1/28) and I want to reflect two uncomfortable issues:
1. When I booked the room, I had already noted that the room should not be near the elevator and the machine room, but the counter staff arranged for me to stay opposite the elevator and next to the small storage room. Maybe the rooms were full, but it made me feel that the message was useless and disrespected.
2. During these three nights, every night, midnight, and even until dawn, every few minutes, there would be noises like doors opening, doors pulling, tables being pushed, running, jumping, shaking, and knocking on the walls. The whole night was unbearable. Fall asleep. I also reported this issue to the counter staff the next morning, but there was no improvement. This stay was an uncomfortable experience.
2 night stay as a family of 3. The only issue we encountered was that some food went to waste because they had not turned on our minibar/fridge.
Otherwise we enjoyed an excellent stay. Staff was helpful throughout and organised our day tour of Penang at a competitive rate. There are food stalls a few metres away on the same street, as well as nearby restaurants with very good dining options (seafood, Middle Eastern fare) and pharmacies.
We booked there upon a local friend’s recommendation and did not have to regret that choice.
Staying at Sunway Hotel George Town was an exceptional experience from start to finish! The moment I arrived, I was impressed by the seamless check-in process. The self-check-in kiosk was user-friendly and efficient, allowing me to skip any long queues, but what truly made the process outstanding was the attentive assistance from the staff. They were quick to step in with friendly guidance whenever needed, ensuring everything went smoothly and effortlessly.
The staff throughout the hotel deserve the highest praise. They exude professionalism and warmth, always greeting guests with genuine smiles and going the extra mile to make sure every need is met. Whether it was assisting with inquiries, offering local recommendations, or simply ensuring a pleasant stay, their dedication and attentiveness truly stood out.
The hotel room was a perfect sanctuary. Spacious, immaculately clean, and thoughtfully designed, it offered a relaxing atmosphere that immediately made me feel at home. The bed was luxuriously comfortable, the amenities were top-notch, and the modern touches—such as the well-equipped workspace and high-speed Wi-Fi—catered perfectly to both leisure and business travelers. Not to mention, the stunning views of George Town added a touch of magic to the entire experience.
Sunway Hotel George Town combines excellent service, state-of-the-art convenience, and cozy accommodations to create an unforgettable stay. I will certainly be recommending this gem of a hotel to friends and family and can’t wait for my next visit!
Hotel quite old but facilities and room still in great shape, a bit more touch up here and there may uplift the hotel condition, pool size was decent and kids friendly. Breakfast spread was thin but the food provided was delicious. Staffs was approachable and super friendly. Location of the hotel was agreat, located right in the middle of the town and most of food place and attraction was nearby. Btw driving from and to the hotel may little bit tricky at certain times due to food cart vendor outside the hotel.